Thank you for shopping with FlexivaWear. We want you to feel confident and comfortable with every order. Please review our return and refund policy before making a purchase.

Return Eligibility

We accept return requests within 30 days of receiving your order.

To be eligible for a return, your item must be:

• Unworn, unused, and unwashed

• In the same condition that you received it

• Free from stains, odors, makeup, deodorant marks, pet hair, or damage

• In its original packaging with tags attached, if applicable

• Accompanied by proof of purchase or order confirmation

For hygiene and safety reasons, sports bras, activewear, bodysuits, and fitted gym apparel must be returned in clean, unused condition.

Non-Returnable Items

The following items cannot be returned:

• Items that have been worn, washed, altered, or damaged

• Items with stains, odors, makeup marks, deodorant marks, or signs of use

• Final sale items

• Gift cards

• Items returned without approval from our support team

• Items sent back after the return window has passed

How To Request a Return

To request a return, please contact us at:

support@FlexivaWear.com

Please include:

• Your order number

• Full name

• Email address used at checkout

• Item you would like to return

• Reason for return

• Photos of the item, if the item arrived damaged or incorrect

Once your request is reviewed, our support team will provide return instructions if your order is eligible.

Please do not send your item back without contacting us first.

Return Shipping

Customers are responsible for return shipping costs unless the item received was incorrect, defective, or damaged.

We recommend using a trackable shipping service, as FlexivaWear is not responsible for returned packages that are lost in transit.

Original shipping fees are non-refundable unless the return is due to an error on our part.

Refunds

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If your return is approved, your refund will be processed back to your original payment method. Please allow several business days for the refund to appear on your statement, depending on your bank or payment provider.

Late or Missing Refunds

If you have not received your refund yet, please first check your bank account or payment provider. Then contact your credit card company or bank, as it may take some time before your refund is officially posted.

If you have done this and still have not received your refund, please contact us at support@FlexivaWear.com.

Exchanges

If you need a different size or color, please contact us at support@FlexivaWear.com as soon as possible. Exchanges are subject to product availability and return eligibility.

If the item you want is unavailable, we may offer a refund or store credit where applicable.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery at support@FlexivaWear.com.

Please include your order number and clear photos of the issue so our team can review and assist you.

Order Cancellations

If you need to cancel or change your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to cancel or modify it.

Contact Us

If you have any questions about returns, refunds, or exchanges, please contact us at:

FlexivaWear
Email: support@FlexivaWear.com